Terms & Conditions

ALA Markets & Events > Terms & Conditions

Terms & Conditions


  • Every member of the audience must have a valid ticket.
  • Once purchased, tickets & Gift cards cannot be exchanged or refunded.
  • If there was an error / mistake during the booking progress and this error / mistake hasn’t been on the behalf of ALA Markets and Events, as per the customer has made the error / mistake, then there will be a €1.00 fee for the refund.
  • Late admission is not guaranteed but will be offered whenever possible.
  • ALA Markets and Events reserves the right to refuse admission to any patron.
  • Glasses, bottles, cameras and recording equipment etc. are not allowed in the auditorium.
  • Mobile phones, pagers and watches should be silenced before entering the auditorium.
  • The management reserves the right to cancel any performance without prior notice and without being liable to pay any person any compensation or damage other than a refund of the face value of the tickets held by them of any cancelled performance.
  • The right is reserved to add, withdraw or substitute artists, change concert & performance venues and to vary advertised programmes as necessary.
  • Delivery of tickets: Once the payment is made, we will e-mail you a link where you can download and print your tickets instantly.

ALA Markets and Events reserves the right to withdraw any ticket and to replace it with a ticket for another seat in the marquee having the same or higher price than the ticket held.

Data Protection

  • Once you have booked tickets with ALA Markets and Events for shows your details will be held on our database.
  • If you wish to receive information from the organizers, please tell us at the time of booking, to be included on our mailing list.

Child Admittance

  • Patrons are advised that children under the age of 5 will not be admitted to events which are unsuitable for children. It is strongly advised that patrons seek recommendations from the Box Office regarding age admittance for suitable events when booking tickets for children under the age of 5.
  • For Family and Children’s events, babies under 12 months will be admitted to the concert free of charge, provided that they can be seated throughout the performance on the accompanying adults lap. In order to avail of this, patrons should inform the Box Office at the time of booking, in order to be provided with an “infant ticket”.

Conditions of Resale

  • There is no guarantee of tickets being resold.
  • There is a €2 charge per ticket for this service.
  • Tickets cannot be accepted for resale less than 30 minutes prior to a performance.
  • A signed docket must be issued on receipt of tickets.
  • Unsold tickets will only be held until 12.00pm on the day following the concert.
  • Tickets will only be offered for resale when events are 100% sold out, in the event of tickets being returned by the promoter after a ticket has been accepted for resale, the promoter’s tickets will take precedence.
  • ALA Markets and Events reserves the right not to accept tickets for resale.
  • Original tickets are required for resale – reprinted tickets are not accepted.
  • Proof of posting is not proof of receipt; we recommend the use of a postal service that requires a signature upon delivery.
  • ALA Markets and Events cannot accept liability for tickets returned for resale.

Privacy policy

This statement relates to our privacy practices in connection with this website.

We are not responsible for the content or privacy practices of other websites. Any external links to other websites are clearly identifiable as such. Some technical terms used in this statement are explained at the end of this page.

General statement

ALA Markets and Events fully respects your right to privacy, and will not collect or publish any personal information about you through this website without your clear permission. Any personal information which you volunteer to the Society will be treated with the highest standards of security and confidentiality, strictly in accordance with the Data Protection Acts, 1988 – 2003.

Collection and use of personal information

ALA Markets and Events does not collect any personal data about you on this website, apart from information which you volunteer (for example by e-mailing us, by using our online feedback form or by making a credit card booking). Any information which you provide in this way is not made available to any third parties, and is used by the ALA Markets and Events only in line with the purpose for which you provided it.

Collection and use of technical information

This website uses temporary “session” cookies which enable a visitor’s web browser to remember which pages on this website have already been visited. If you use the ‘Remember me’ option when logging in to the ALA Markets and Events website, a cookie is placed on your computer with an encrypted id to remember your credentials. As you do an online ticket purchase, the website will remember the contents of the “Shopping Cart” also. No other information is stored in this cookie. Visitors can use this website with no loss of functionality if cookies are disabled from the web browser. Technical details in connection with visits to this website are logged by our internet service provider for our statistical purposes. No information is collected that could be used by us to personally identify website visitors. The technical details logged are confined to the following items:

  • the top-level domain name used (for example .ie, .com, .org, .net)
  • content of the cart – encrypted
  • php session ID

ALA Markets and Events will make no attempt to identify individual visitors, or to associate the technical details listed above with any individual. It is the policy of the Law Society never to disclose such technical information in respect of individual website visitors to any third party (apart from our internet service provider, which records such data on our behalf and which is bound by confidentiality provisions in this regard), unless obliged to disclose such information by law. The technical information will be used only by ALA Markets and Events, and only for statistical and other administrative purposes. You should note that technical details, which we cannot associate with any identifiable individual, do not constitute “personal data” for the purposes of the Data Protection Acts, 1988 – 2003.

Complaints about data processed via the website

If you are concerned about how personal data is processed via this website, please do not hesitate to bring such concerns to the ALA Markets and Events by contacting us using the appropriate details on our Contact Us page.

Third Party Websites

This privacy policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any website to which this website contains a link. The inclusion of a link on the website does not imply endorsement of the linked website by us.

Additionally, we may provide you with access to third-party functionality that permits you to post content to your social media account(s). Please note that any information that you provide through use of this functionality is governed by the applicable third party’s privacy policy, and not by this privacy policy, and we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Glossary of technical terms used

Web browser: The piece of software you use to read web pages. Examples are Google Chrome, Microsoft Internet Explorer, Firefox, Safari and Opera.

IP address: The identifying details for your computer, or your internet company’s computer, expressed in “internet protocol” code (for example Every computer connected to the web has a unique IP address, although the address may not be the same every time a connection is made.

Cookies: Small pieces of information, stored in simple text files, placed on your computer by a web site. Cookies can be read by the web site on your subsequent visits. The information stored in a cookie may relate to your browsing habits on the web page, or a unique identification number so that the web site can “remember” you on your return visit. Generally speaking, cookies do not contain personal information from which you can be identified, unless you have furnished such information to the web site.

Contact Us

If you should have any questions regarding these Terms & Conditions, you can contact us by clicking here.

ALA Markets and Events
124 Dean Swift Road, Glasnevin, Dublin 11, Ireland.
085 144 7503